Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 718-829-2211 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.7 | 66 Reviews

LG SIGNATURE 5.8 cu. ft. Large Smart wi-fi Enabled Front Load Washer

LG WM9500HKA

Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 29.62'"
  • Height: 41.18"
  • Depth: 33.06"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 70 miles of our store. Questions? Contact us for more information.

 
Image Feature

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 1

SEE RATINGS CHART

Image Feature

Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined 6.8 cu. ft. so you'll have more room to clean. 2

Image Feature

TurboWash® Technology

LG's enhanced TurboWash® technology gives big loads the same great clean while cutting your wash time by up to 30 minutes with a 10 lb. load.

Image Feature

Get a Custom Clean

Based on the cycle you select, LG 6Motion™ technology uses up to 6 different wash motions, each designed to get clothes cleaner and help them last longer. Options range from a scrubbing PowerMotion that helps to dissolve stains to the gentle Swinging motion that's ideal for delicates.

Image Feature

Smooth Surface Helps Prevent Snags

Unlike tubs made from porcelain or plastic, the LG NeveRust® Stainless Steel Tub avoids the chips and nicks that can snag fabrics and ruin clothing.

Image Feature

Black Stainless Steel Finish

With its new satin-smooth finish, the LG SIGNATURE Black Stainless finish has the classic appeal of traditional stainless, but with a contemporary character that's all its own.

Image Feature

ThinQ Technology with ThinQ Care

Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly. 3

Image Feature

A New Tilt on Convenience

Designed for easier loading, the ergonomic, angled door not only means less bending and reaching, it's also the secret behind the stylish, contoured front.

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 1 SEE RATINGS CHART

Mega Capacity Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined 6.8 cu. ft. so you'll have more room to clean. 2

TurboWash® Technology LG's enhanced TurboWash® technology gives big loads the same great clean while cutting your wash time by up to 30 minutes with a 10 lb. load.

Get a Custom Clean Based on the cycle you select, LG 6Motion™ technology uses up to 6 different wash motions, each designed to get clothes cleaner and help them last longer. Options range from a scrubbing PowerMotion that helps to dissolve stains to the gentle Swinging motion that's ideal for delicates.

Smooth Surface Helps Prevent Snags Unlike tubs made from porcelain or plastic, the LG NeveRust® Stainless Steel Tub avoids the chips and nicks that can snag fabrics and ruin clothing.

Black Stainless Steel Finish With its new satin-smooth finish, the LG SIGNATURE Black Stainless finish has the classic appeal of traditional stainless, but with a contemporary character that's all its own.

ThinQ Technology with ThinQ Care Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly. 3

A New Tilt on Convenience Designed for easier loading, the ergonomic, angled door not only means less bending and reaching, it's also the secret behind the stylish, contoured front.

Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel
  • ThinQ® Technology
LAUNDRY APPLIANCE CAPACITY
Capacity 5.8 cu. ft.
SUMMARY
Design Style Front Loader
On-Door Electronic Control Panel with LED Display Yes
Series LG SIGNATURE
Touch Buttons Yes
Type Front Loader
ENERGY
CEE Tier Tier 3 (Advanced)
ENERGY STAR® Most Efficient Yes
PROGRAMS
No. of Soil Level 5
No. of Water Levels Automatically adjusts to the size of load
WASHER PROGRAMS
No. of Washer Programs 14
Washer Programs Jumbo Wash, Rinse+Spin, TubClean™, BrightWhites™, Perm. Press, Download, AI Wash, Bedding, Delicates, Heavy Duty, Normal, Sanitary, Speed Wash, Towels
No. of Washer Options 13
Washer Options Child Lock, Wi-Fi Connect, Drum Light, ColdWash™, Smart Grid, TurboWash™, Custom Program, Delay wash, Extra Rinse, FreshCare™, Prewash, Remote Start, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold (All Cold Rinses), Warm
No. of Spin Speeds 5
Spin Speeds Extra High (1, 300 max.), High, Low, Medium, No Spin
Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LG Signature Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Laundry Starts Yes
Smart Access Yes
Smart Adapt Yes
Smart Grid Ready Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
MOTOR
Axis Horizontal
Motor Speed Variable / 1, 300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Stainless (K)
Cabinet PCM
Control Panel Plastic
Door / Rim Glass/Chrome
Door Cover Dark Black Tinted Square Cover
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
Hose Included Yes
LG Sidekick™ Pedestal Washer WD205CK
Pedestal WDP5K
DIMENSIONS
Carton (WxHxD) 31 5/16" x 44 15/16" x 35 5/8"
Depth with Door Open 42 1/8"
LG Sidekick™ Pedestal Washer (WxHxD) 29" x 14 1/8" x 30 7/8"
Pedestal (WxHxD) 29" x 14 1/8" x 29 2/5"
Product (WxHxD) 29 5/8" x 41 3/16" x 33 1/16" (55 15/16" D with door open)
Weight (Product/Carton) 239 lbs / 263.3 lbs
WARRANTY & UPC
UPC 048231017039

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 29.62'"
  • Height: 41.18"
  • Depth: 33.06"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes
Poster Image

Smart Functions - SmartThinQ

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/md05773148/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG WM9500HKA Washers","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Art of Essence","description":"LG SIGNATURE stays true to the essence, delivering a new sense of life for the most discerning individual.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":550},{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg.w960.jpg","profile":"W960","width":960,"height":330},{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg.w480.jpg","profile":"W480","width":480,"height":165},{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg.w240.jpg","profile":"W240","width":240,"height":82}],"src":{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg","width":1600,"height":550},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/filtering-banner_p2.jpg.web.jpg","width":1600,"height":550},"assetWrapper":"tour","alt":"The Art of Essence","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Mega Capacity","description":"Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you\u2019ll have more room to clean.<br/>\n <br/>\n <i>*LG SideKick&#8482; sold separately.<\/i>","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/wm9500hka_black_twinwash_feature_d_1-2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Mega Capacity","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"TurboWash® Technology","description":"Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG\u2019s enhanced TurboWash® technology.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"TurboWash® Technology","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Unleash the Potential of Laundry Innovation","description":"Bask in the luxury of convenience with LG ThinQ® technology that provides remote management of key features.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg.w1920.jpg","profile":"W1920","width":1700,"height":800},{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg.w960.jpg","profile":"W960","width":960,"height":451},{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg.w480.jpg","profile":"W480","width":480,"height":225},{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg.w240.jpg","profile":"W240","width":240,"height":112}],"src":{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg","width":1700,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/laundry_wm9500hka_d.jpg.web.jpg","width":1700,"height":800},"assetWrapper":"tour","alt":"Unleash the Potential of Laundry Innovation","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

65% of reviewers recommend this product.

5 Stars

Large capacity washer

Rickspick72 7/7/2024

I bought this magnificent 5.8 cubic foot washer that does it all. The large capacity makes it easy to wash comforters full bed sheets blankets and rugs. I also bought the LG 9.0 cubic foot dryer and the LG 2.4 cubic foot washer for inside the home as a secondary washer. I love LG products.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Big enough for a large family

Mamabi 6/30/2024

I bought this washer when my old one broke down from too much laundry. I have 2 teenage sons and many guests in the home as well as a dog that makes keeping clothes clean extremely challenging. This washer has a large capacity tub that allows me to do one load without breaking the motor. I like the fact that it has additions jets inside that make the clothes very clean. No chewed up socks or sweatpants in this one so far. My old washer was a monster The cycles are flexible but what I most enjoy is the app and the remote start. I can switch it on from work and come home on time to dry the clothes. I once ran it with 3 duvets maybe that was a bit much but they came out clean but sopping wet. Ive washed my dogs bed and many pillows in it already. Overall it has stood by me in the last month. The future will reveal if its durable enough. So far I am happy with the purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible product and Terrible service

Dr Anne R 6/22/2024

Absolutely terrible product that lasted only two years and 2 weeks and is now deemed unrepairable with a known failure point by a service technician. LG refuses to do anything about this problem. I am disgusted and disappointed at spending a huge sum of money on a deluxe model and have it last two years.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Broke after 2 years

Anne M R 6/17/2024

Poor product. We have had it just over two years and it wont work. Spent a lot of time online trying to diagnose the problem. Spent money on tech to come out who couldnt do the repair. Had to contact LG again for rotor and stator part that is under 10 year warranty because our 2 year warranty just ran out. Now waiting for part to arrive. And will have to pay the tech for installation. This is ridiculous for this quality/cost of washer to not work after only 2 years.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Wash lady

Large loads welcome 6/2/2024

Have had no problems with new machine. Greatly appreciate the extra capacity - especially when the kids and grand kids visit to say the least there are always several mountains of wash to tackle I am not a techie - but living in a two-story house for the first time in my life I truly value the alerts when the washer and matching dryer cycles are complete - indicating it is REALLY time to go downstairs not a dry run to find there is still a considerable amount of time required meaning an extra trip up and down the stairs
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Leak Property Damage Abysmal Service

Mike12345637 5/29/2024

I owned this washer for approximately 1 month. The washer worked fine for this period of time. After one month during a wash the machine leaked the entire contents of the washer directly out of the back of the machine and flooded both my laundry room and garage with approximately 1 of water. I spent a day cleaning my garage to mitigate water damage and am currently in the midst of dealing with Customer Service. LG Customer care has been wildly helpful so far and has refused to go further than sending an email to their service providers. Any time you ask to speak to a manager you are simply redirected back to beginning of the phone service menu. Im attaching photos from the damage to the trim in my laundry room and garage. Unfortunately I didnt take any photos while the flooding was occurring so you cant see how deep the water was only where it leached into the trim. We have a damage claim in but LG hasnt even provided me a claim number and dodges the question when I cask about the claim.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Returned

JFeguer 5/28/2024

We bought this washer and dryer set from Costco. In less than 2 years the washer broke down 3 times. The break downs were disappointing because my wife really liked this set. She could wash what seemed like 2 loads of laundry in 1 wash definitely a time saver. They were repaired under warranty 2 times control panel once and water pump the other. The last time the washer broke I loaded them up and took them back to Costco. We are going to try some Samsungs
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great large capacity

Veronica Gonzales 5/21/2024

Purchased this about a little over two years. Love that it is a large capacity washer. Great for washing bedding. Ive had only one issue with it. The drain motor went out about 2 months ago. Was still under warranty and Costco concierge helped me out with it. Was fixed and running with in a week. Great product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

SCAM dont buy

TungN 5/18/2024

Dont buy this machine is an absolute scam. drain motor give out after a year and cost 400 to fix and not cover by warrantee. LG is an absolute joke
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Curious device that needs more thought put into it

clamm 5/15/2024

I spent $5000US for this washer and dryer LG Signature combo. It is an OK product at best. The drain pump failed recently and cost more than $400 to repair. It has some strange design decisions that nobody at LG can seem to answer. For example most of the modes simply do not use enough water. In Normal mode it *never* uses enough water. It is evident by the fact that the recirculation pump barely has enough water to draw on. Moreover there is always left over soap after multiple extra rinse cycles because the machine doesnt use enough water to clear out the soap as a design decision. I follow the recommended amount of soap per the instruction manual and per the multiple technicians that have come out to diagnose these issues. Also the SMART GRID feature is essentially a lie. The manual has very scant data about it and contacting LG resulted in a vague response about how I should essentially contact my utility provider ... I am curious to see the underlying code and whether it does anything at all. All in all the machine works when using the right mix of settings but it isnt a world class system by any means particularly given the ridiculous cost and I *love* wasting money on appliances. Also the LG ThinQ app is rife with bugs. Sometimes it shows the device as disconnected other times it shows the wrong wash cycle or takes forever to update. The Remote Start feature is quite useless since it has to be enabled in advance and remains locked. So I cannot think of an occasion in which this would be useful or helpful. I joined the LG Insiders Collective and nobody from LG personally responds to or listens to anything Ive posted or asked about. It is evident that there isnt anyone high-up at LG who is interested in soliciting opinions from customers. Otherwise I wouldnt be here posting a two star review -- these items would have been addressed long ago by someone in corporate. I am only posting this review because I was sent an auto-email requesting that I do so. So here we are.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Great Features Extra Large Capacity. UNRELIABLE

FRUSTRATED247 4/15/2024

Let me preface this review to say that I have had LG products in the past and have been most satisfied. This washer however is honestly the second worst product I have EVER purchased.....second only to the matching LG Dryer that I purchased at the same time With the washer there were about a half dozen service calls to determine why it wouldnt work. The service tech replaced the circuit board I think twice only to finally discover that there was a bad wiring harness. If that werent enough the water pump have been replace 3 or 4 times Most out of warranty and out of pocket. The matching dryer has had 3 or 4 blower motors replaced Also mostly out of pocket These are PREMIUM EXPENSIVE units that I can be rest assured that about every 6 months I will need more repairs
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great capacity-wished it would have lasted longer

SAHM2000 3/25/2024

Only lasted a few years and due to living in a rural area we are having to problem solve issues ourselves when there is an error code or wait weeks for a tech. With that being said the larger capacity is great... hope the techs can get it working again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Super quiet

Jonwick3 3/23/2024

Super quiet and love the connectivity to the LG app.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Fast

Chams 2/27/2024

I love this high capacity washer. Its fast and amazing.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features that really work

JC84 2/24/2024

It is so nice to have an appliance you never have to even think about. it just works and has flawlessly for over 6 years and I expect it to continue to do so. It looks great next to the matching dryer which has also been trouble free as well as my LG TV
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Leaks Old Tech Poor Service

Costco223 2/14/2024

Leaks no backlit buttons no Matter support. Old Technology for being top of line products. Leaked with 9 months. Lg technicians will give you the run around. Extremely poor service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Junk

Derek is done LG 1/30/2024

Pump went out a year later under costco had a 2 year warranty. LG never send some one out to repair after 3 calls. LG service and products are really declining I am done as a customer buying from them.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Fine until it wasnt.

Dez06 1/23/2024

We purchased this top of the line washer in 2018 thinking LG would have a lifetime warranty on this. We had an extended warranty on it and didnt renew and what do you know. A few months later the outer tub cracked flooding my laundry room. I contacted LG about it and they didnt seem to care other than sending me some rediculous document requiring all these photos ect. I sent them a couple but that wasnt good enough. Im sorry I was more concerned about getting water out of my house than being on my phone. They time these warranties just long enough to collect your money and let it crap out after it expires. We didnt have issues with it until this happened and otherwise was fine. I miss the days of having good quality products that lasted decades. Now everything is junk doesnt matter what you pay for it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

So far so good

Terri Blaydes 1/18/2024

This frontloading washer is working great for us. The large tub fits all of our bed clothes. It is easy to operate. We are happy with our purchase so far.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Superior performance

czwalker 1/17/2024

Bought about 6 months ago And large capacity plus plus quiet dry time reduced significantly to old brand handles bulky items well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Water pump issues

Natt10 1/7/2024

The water pump breaks easily. I would not recommend unless you continue to buy the warranty.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Worst experience of my life

cs606 12/29/2023

Arrived damaged from the factory 5 months ago and am still getting a royal run around from LG Signature. Its impossible to get anyone in the United States........no one cares. If you buy a washer and it works good for you. If it doesnt work you are on your own because LG doesnt care.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

The worst experience of my life. LG doesnt care

cs606 12/24/2023

Washer arrived from the factory with a cracked drum. The first time I used it it flooded my laundry room. This was 4 months ago and I still dont have a new washer from LG. The runaround from one department to another all overseas is the worst experience I have ever had. No one will help......and it is impossible to reach the corporate offices in New Jersey. I cant get any one on the phone that is in America or even cares. Worst experience of my life
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Excellent Washer with lots of features

LG Sig Washer 12/19/2023

We have owned this LG Signature washer for a year. The unit has been reliable so far without any issues. I recommend the product. This unit is large and extremely heavy so bringing it upstairs was difficult for the delivery team of two.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

great until it breaks

Disappointedowner5 12/9/2023

Worked for a year and half then the got an LE error. I used the Extended warranty which contacted LG to repair and it has been a month with a broke washer.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features. Clothes comes out great.

Nicalbob 12/9/2023

Solid product. Huge capacity. Worth the price. Get one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Nicalbob 12/9/2023

Very good machine. Huge capacity. Biggest Ive ever had.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Neelu 12/3/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Osaye 12/1/2023

This is the best washer that I have ever purchased.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Still questionable

Youngwolf 11/22/2023

Worked great until the water pump went out 11 months after purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

My four feedbacks

Leonel M 11/21/2023

Ive owned the washer for about a week now. Switched over from a top loading washer to this front loader. Here are a few items that Id like to provide feedback on: * Its very easy to accidentally touch the power button when the wash cycle has started if one is around the washer doing other things. * Wish there was a way to keep the LED light on for the entire wash cycle. * You have to be creative when washing pillows because the load becomes uneven. You will need to add other items in the washer to even up the load. * The light gray letters on the four dispensers are very difficult to see. Wish the letters were black or a darker color to easily see the detergent bleachetc markings.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Constant problems for me

Disappointed MNBuyer 11/20/2023

Nothing but problems with this washer. First issue was it kept shutting itself off due to a faulty safety feature built into the panel. Second was water leaks everywhere due to some other manufacturing defect. Good thing my LG and Best Buy warranty covered these documented issues. Due to backlog of Service Techs in my area Im without my washer each time for an average of 2-3 weeks waiting for parts and having to deal with going to Laundromats was a hassle.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

It also has a mini washer in pedestal

Melissa 695 11/15/2023

Love my washer and all of its features it really works lots better by far then pervios machine
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

De best

Bruce505 11/1/2023

Excellent dryer to have if you are drying comforters.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

I ended up with a piece of junk

LG Please Address 10/23/2023

LG supposedly stands by their products but I ended up with a piece of junk Washer drain pump continuously goes out and I havent even owned it for 5 years. Problems started at year 1 and they keep fixing it but this time the extended warranty Asurion doesnt want to step up and get with LG to have my washer replaced so the star has to be one because even though I like this washer I ended up with a very expensive piece of junk. I clearly understand its no longer under manufacture warranty but thats the reason I bought the extended warranty - just in case. This washer is obviously a defected unit and the last time their employee came out to fix it. He told me it only qualifies as a lemon if the same part breaks three times in one month. According to LG corporate - Its a 3rd call in for the same broken part - under warranty - is when they consider it a lemon so though the repair guy is really nice he should have done something to report this fact to Asurion so I would qualify for a replacement. Now after involving the Home Depot Store I bought it from I may get a check for a buyout but with that I wont be able to buy a replacement as it much more expensive now. How is that fair??? You want me to give your washer another chance then help me get a replacement. I have shoes a gingerbread house and clothes among a lot of other items that have lasted me longer than this washer
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Overall good

Faznjaz 10/15/2023

Weve had it for just over a year. Its a great machine but on month 13 the drain pump broke. It was not under warranty anymore but LG did a one time courtesy of extending the warranty. Overall if the thing had not broken in the first place it would be 5 stars.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Design flaws

Ferris23 10/8/2023

Had two service calls already for leaks. Latest was a cap that somehow fell THROUGH the detergent.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

All time worst washing machine - avoid

MelinSVL 10/8/2023

Complete and utter garbage. The worst washing machine we have ever purchased. This machine looks great but fails at the one job of actually getting clothes clean. I am stunned there are so many positive reviews. The main issue is that the machine uses hardly any water when washing which you can observe thanks to the handy drum light. Clothes come out almost as stained as they go in but also stinking of whatever liquid or powder you are using as the rinse function also barely uses any water. This is the same regardless of load size. For a supposedly top of the range appliance this is absolutely shocking. Well be returning this to Costco where we purchased it from.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

So far SO GOOD

Lisalles 9/29/2023

I love my new washing machine. I am able to wash very heavy blankets with no problems. 5.5 ft capacity is the largest i was able to find and this machine is quiet.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Fast service

Hannah Souchex 9/12/2023

Chris was very professional and very helpful. Awesome
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent handling capability and well balancing.

Tracy Tran 9/5/2023

This is the second LG set we purchased for our family. We have this set for 3 months so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

Gaap 7/12/2023

Numerous features such as dryer door can be left or right opening wifi support with an app that tracks washer/dryer status and when to run the cleaning cycle
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

He is suppose to be an energy saver but is not

Bl072 6/3/2023

Looks nice but wont buy it again. When going into the spin cycle it constantly goes off balance and keeps starting over what should take an hour sometimes takes 3 hours.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Very Disappointed

Jean1123 6/3/2023

Very disappointed. This washer takes forever to spin sometimes. Does not handle dog beds very well. I cannot just wash on speed cycle it will not spin. It wants me to only wash on a 2 hour heavy duty cycle. Same with anything I want to wash quickly. These cycles are way too long. My clothes do not need to be washed for 2 hours. Also the WiFi never worked and the washer is not far from my router.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Constantly Leaking Since Purchase

NomNomNom 5/29/2023

Bought this with the combo of the dryer due to its load capacity have had nothing but problems since purchase. Unit has been leaking from the bottom since purchase tech came out and was very thorough in taking it apart to check for leaks but could not find any.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the large capacity for all our bedding

Mindy La Tendresse 5/26/2023

Been using it for a month and I love it So easy to use and quite
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Fantastic Washer

ELR01 5/22/2023

Ive been using this washer for about a week now. Ive probably done 20 loads and I am super happy with it. It does a great job and is super quiet. If youre looking for a large capacity front-load washer this is it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

AWESOME WASHER

MARGGIE 5/16/2023

?i bought this a few months ago. Runs like a dream. Very quiet and efficient. Love the many settings to choose from.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great product

D1943 5/9/2023

Purchased washer/dryer and pedestal washer. Large items like comforters dont make the machine unbalanced and everything is cleaned well and quite quickly. Uses not only less water but less soap as well. The pedestal washer is great. More features would make it even more interesting but std washing delicates etc is great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

AWESOME PRODUCT

Hokieman 4/18/2023

Ok we havent had this for long but we love it. I didnt know you could like a washer and dryer so much lol. Its got great settings tones speeds and connects great with the LG App. Happy we spent the money.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value